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Misadventures in a Consumerist World | Dealing with customer service and setting the record straight

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Devondale butter, lovely but odd-sized

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I bought Devondale butter, and its flavour brought be back to my childhood HOWEVER, it doesn't fit in a standard butter dish very well and I've had to Dr Frankenstein it and it's not pretty.

18.11.2024 04:49Devondale butter, lovely but odd-sized
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Time to get rid of the Twitter account

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No further explanation needed.

13.11.2024 21:13Time to get rid of the Twitter account
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Woolies Christmas-themed paper grocery bags

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Woolies' paper bags are decorated with festive patterns, which works great as wrappers for presents. More reuse, and less wrap-once, tear-once wrapping paper in the house!

26.12.2023 04:46Woolies Christmas-themed paper grocery bags
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Comment on Stinky Storage Cube: Kmart by Ashleigh

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Oh my gosh this happened to me too recently. The storage cubes smell like faeces!!! My aunt bought some to help me organise my room and put stuff in them, and the stuff now smells terrible too! I thought one of us had stepped in something.. it took me a while to work out where the smell was coming from. Now the box is outside, but i haven’t attempted to take out and/or clean the stuff from inside it yet.

11.7.2023 11:22Comment on Stinky Storage Cube: Kmart by Ashleigh
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Eaton 5E 850i UPS: belated sign of life; avoid

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If you're looking for a functional UPS, avoid the Eaton 5E series. And if you want customer service, avoid Eaton.

24.11.2022 13:14Eaton 5E 850i UPS: belated sign of life; avoid
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Cadbury Roses Sadness

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Thank goodness the soft centred caramel and Turkish Delight were not discarded, though the vanilla nougat and classic caramel, however unfortunately, were not. As for the new flavours, Dark Mocha Nougat is quite pleasant, and Hazelnut Creme Crisp may remain, but I’ll remain baffled until my dying day as to why somebody in marketing thought … Continue reading Cadbury Roses Sadness

13.11.2022 09:26Cadbury Roses Sadness
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Product Reviews: Smart Home

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This post reviews a few smart home products, with pros and cons: Aqara Temperature & Humidity sensor, Nortek HUSBZB-1 Zigbee/Z-Wave adapter, Smart Globes (Mirabella Genio / Kogan) and Davis AirLink air quality sensor. All in all, they are generally positive.

12.11.2022 15:02Product Reviews: Smart Home
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Netatmo Smart Home Weather Station: not as local as they say

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The Netatmo Smart Home Weather Station seems feature-packed, until it turns out half the advertised measurements are not done by the device.

7.11.2022 13:51Netatmo Smart Home Weather Station: not as local as they say
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Jimmy Stuart: weird smell, poor quality, and terrible customer service

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A few months ago, I received a fancy shirt from Jimmy Stuart for my birthday. I had confirmed with the gifter that it was the pattern I wanted, but we were both quite disappointed with what we found, and smelled, in the box. We decided to request a return for a full refund but the … Continue reading Jimmy Stuart: weird smell, poor quality, and terrible customer service

16.8.2021 23:40Jimmy Stuart: weird smell, poor quality, and terrible customer service
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HP: Vendor lock-in as a standard, and deprivation of consumer choices

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So I was in the market for printers. Having had good experiences with HP for printing in the past, I looked at their offering. But then, something struck me. I feel like, to future-proof my printer purchases, I now need to strike HP from the list of decent manufacturers. There is a further explanation page … Continue reading HP: Vendor lock-in as a standard, and deprivation of consumer choices

16.7.2021 00:31HP: Vendor lock-in as a standard, and deprivation of consumer choices
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Domino’s “large” pizzas are the new tiny

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26.1.2020 08:32Domino’s “large” pizzas are the new tiny
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Comment on Stinky Storage Cube: Kmart by Jenny Cuthbert

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In reply to <a href="https://consumeristadventures.info/2017/02/03/stinky-storage-cube-kmart/#comment-21">Lou</a>. Hi, I hope that you managed to sort out what to do with the cubes - apparently if you have record of the transaction with your card, or bank statement, you can have the money refunded.

6.1.2018 05:39Comment on Stinky Storage Cube: Kmart by Jenny Cuthbert
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Comment on Tides resort in Koh Samui, Thailand: Scam or not scam? by Matt John

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Yeah we were approached in Chon Muong on 4 Aug 2017 by Kurt English Greek sales guy.?Scam is alive and well. Kurt pulled up on motorbike before starting his sales pitch. We went along to Tides to watch the scam roll out. Very impressive with good props, three additional sales people, wide South African who asks you plenty of personal questions then Filipino office girl who keeps you in suspense about lucky prize finally grumpy cockney boss who puts the hard sell with first price for time share for 10 years $50,000 and then drops down to $12,000 and then $5000 which he writes on back if paper in case maybe being audio recorded. When we said no the main guy throws a tantrum gets very angry and walks off. Stay away from these guys.

3.8.2017 23:18Comment on Tides resort in Koh Samui, Thailand: Scam or not scam? by Matt John
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Comment on Easy Flowers from easyflowers.com.au – Not quite by Carol Szumlanski

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My goodness, I have been reading the comments from people complaining about their flower deliveries. I have been using easy flowers for several years now and have had nothing but fantastic service, beautiful flowers and when necessary have been notified of any difficulties with my order. I will continue to use this service.

16.7.2017 04:14Comment on Easy Flowers from easyflowers.com.au – Not quite by Carol Szumlanski
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Comment on Easy Flowers from easyflowers.com.au – Not quite by Lynne Roberson

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I wish I had read this before using this company. I am having issues about not being relieved when promised and now don't know where they are. My friend didn't get them while in hospital and not sure where they are! Will keep trying.

26.3.2017 23:17Comment on Easy Flowers from easyflowers.com.au – Not quite by Lynne Roberson
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Comment on Stinky Storage Cube: Kmart by Lou

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Hi Jenny I too have purchased two packs of pink cubes and the smell is horrendous!!! I have put both packaging and receipt in the rubbish. Thinking I'm going to have to do the same with the cubes... They are that bad!!! Smells like a dead rat

23.3.2017 08:15Comment on Stinky Storage Cube: Kmart by Lou
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Comment on Easy Flowers from easyflowers.com.au – Not quite by Adele

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Wish I had read the reviews before wasting my money...but when someone dies, you rush to send something to let your loved ones know you care. I chose the Eleanor arrangement from the sympathy range....which turned up with garishly-coloured lilies in it!! Totally inappropriate! When I complained, they were quick to offer a $15 refund...for my $93 arrangement!!! What a rip-off. Needless to say, I have never received this insulting compensation nor heard from them again

13.10.2016 11:52Comment on Easy Flowers from easyflowers.com.au – Not quite by Adele
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Comment on Tides resort in Koh Samui, Thailand: Scam or not scam? by JC

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In reply to <a href="https://consumeristadventures.info/2014/06/05/tides-resort-scam/#comment-18">J camill</a>. Pfft! Yeah, the free hotel thing had "must attend a 90 minute presentation" as one of the terms and conditions!

16.9.2016 12:01Comment on Tides resort in Koh Samui, Thailand: Scam or not scam? by JC
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Comment on Easy Flowers from easyflowers.com.au – Not quite by Sarah Baker

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Do not use this company. condescending flowers would be a better name for the company. There is nothing easy about dealing with them. The flowers where not delivered to the hospital as per the order. Their courier said they where but was unable to advise who they gave them to. I had to make many calls to the hospital and do an online chat, I searched their site on my iPad and could not find a phone number anywhere. The chat person said they would send them again, this time to the house as the person was leaving hospital. I was given the impression it would be done that day as they where already a day late. Nothing arrived that day, back on to online chat the person was bordering on being rude. Highly recommended you NEVER use this company.

1.7.2016 04:55Comment on Easy Flowers from easyflowers.com.au – Not quite by Sarah Baker
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Comment on Tides resort in Koh Samui, Thailand: Scam or not scam? by J camill

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We got sucked in too. It's a nice place with a great view,but in a bad area.after a few minutes I was thinking of the "prizes " and I thought to myself we would "win" the stay at the hotel which was worthless.stay away from these guys.

24.2.2016 23:15Comment on Tides resort in Koh Samui, Thailand: Scam or not scam? by J camill
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