Blog.mattedgar.com
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[…] A spicier than usual weeknote from Matt Edgar […]
16.2.2025 10:24Comment on Weeknote: 3 to 7 February 2025 by Weeknotes: 10 – 16 Feb 2025 | Neil WilliamsI received some anonymous feedback A colleague is apparently quite cross with me for a number of reasons, but one of them I need to address here. My anonymous colleague writes on my feedback form: What should Matt stop doing?Self-glorifying. He doesnt seem to actually DELIVER much, just talks about what other people do (and … Continue reading Weeknote: 3 to 7 February 2025
8.2.2025 10:08Weeknote: 3 to 7 February 2025A packed four day week, all of it spent in the Leeds office What did I enjoy? Lots! A conversation with an operations colleague where we really got to the heart of what her team wants to achieve for the Urgent and Emergency Care (UEC) sector. I’d love to spend more time talking like this … Continue reading Weeknote: 27 to 30 January 2025
4.2.2025 09:29Weeknote: 27 to 30 January 2025Back to weeknoting again after a hiatus. I write weeknotes for my own benefit, as a way of reflecting on how my work is going. I publish them for two reasons: Sometimes there are things I cannot write about, or things I have to refer to obliquely. If you’re a colleague reading this and find … Continue reading Weeknote: 20 to 24 January 2025
25.1.2025 19:32Weeknote: 20 to 24 January 2025[…] Marks out of ten — how are we doing after a decade of public digital transformation? […]
29.11.2024 16:08Comment on Marks out of ten – how are we doing after a decade of public digital transformation? by Transduction — leading transformation — Issue #158 ...What did I do to avoid disempowering people? I listened. Specifically, I listened in on a user research session with a woman who recently had a baby (burbling in the background of the Teams call :) One of our teams is looking at improving digital self-referral to maternity services, and the research was to learn … Continue reading Fortnightnote: 7 to 18 October 2024
19.10.2024 07:05Fortnightnote: 7 to 18 October 2024[…] Based Community Development (ABCD). I asked colleagues to consider a useful set of questions that I learned from social care innovator Mick Ward a few years ago. When thinking about the impact of any intervention, ABCD practitioners […]
19.10.2024 06:51Comment on Electric woks or eating together? Time for human-centred designers to care about the community by Fortnightnote: 7 to 18 October 2024 – Mat...A month has passed since we finally moved in, my wife, my youngest son, and I, joined on weekdays by my nephew who’s at sixth form in Leeds. Oh, and also the cat of whom more later. I might have hinted in my weeknotes, but only now do I dare to write about the entire, … Continue reading The new house
9.10.2024 06:00The new houseWhat did I enjoy? Seeing the First Contact work coming together in a steering group meeting on Monday, followed by show and tell on Wednesday. My senior leadership team colleagues injected the right amount of support and challenge to the team’s work. A common theme as we develop our product-led way of working is that … Continue reading Weeknote: 30 September to 4 October 2024
8.10.2024 07:19Weeknote: 30 September to 4 October 2024What did I enjoy? Spending time with my peers and the Product & Platforms senior leadership team, and with my own leadership team for Digital Urgent & Emergency Care (UEC). Both teams have now been fully staffed and stable for long enough that we can have rich conversations and challenge each other. That wasn’t so … Continue reading Weeknote: 23 to 27 September 2024
28.9.2024 17:30Weeknote: 23 to 27 September 2024@blog.mattedgar.com Used to live a couple of minutes from that. Beautiful, Tong valley.
20.9.2024 20:44Comment on Back to weeknotes: 16 to 20 September 2024 by Russell GarnerBack to weeknotes after a hiatus brought about by – variously – a change of government, the summer holidays, and a house move. Song of the week: Yard Act – Fixer Upper. I had planned 10 days off for the move, but ended up taking a full 2 weeks. I’m glad that I did. I’m … Continue reading Back to weeknotes: 16 to 20 September 2024
20.9.2024 20:09Back to weeknotes: 16 to 20 September 2024Back to weeknoting after the election period. I write these notes for my own benefit, to reflect on what went on in my working week. I share my weeknotes online because I reflect more deeply, and write more thoughtfully when anyone could be reading. Monday A meeting of the new NHS England’s Product & Platforms … Continue reading Weeknote: 1 to 5 July 2024
8.7.2024 06:37Weeknote: 1 to 5 July 2024[…] writing this post I’m borrowing from Matt Edgar’s idea of ‘productive informality‘ in which he describes an environment of implicit as well as explicit communication, […]
3.6.2024 14:00Comment on Put down all behaviour hurtful to informality! by High-reaching informality - Only Dead Fish[…] aim for a transformation effort that also iterates alongside the services and products it delivers to users. You will need an agreed approach to this iteration and a way of ensuring that […]
29.5.2024 04:27Comment on The Last Target Operating Model You’ll Ever Need™ by What is “digital transformation”? – iterateWhat did I enjoy? I spent Wednesday in Derby with members of my Digital Urgent and Emergency Care (UEC) team, including a visit to the NHS 111 contact centre run by DHU Healthcare. We were all made very welcome, and were privileged to listen in on calls by clinicians and non-clinical health advisors. The work … Continue reading Weeknote: 13 to 17 May 2024
18.5.2024 16:24Weeknote: 13 to 17 May 2024[…] posts reminds me of another week in the dim distant past when I was rambling about the same stuff. 5 years ago this week I was in the midst of a corporate reorganisation, the consequences of which I’m still dealing […]
5.4.2024 21:56Comment on Weeknote: 1 to 4 April 2019 by Weeknote: 2 to 5 April 2024 – Matt Edgar writes here[…] “most of government is service design most of the time“, then the implication is that the service standard is a critical part of our national […]
5.4.2024 00:15Comment on Most of government is mostly service design most of the time. Discuss. by I ♥ the service standard – iterateGile’s guide brought me here – I like your approach to weeknotes (I was looking for inspiration to start doing my own). Team Topologies is a good way to implement the principles of boundaryless teams (in software delivery).
21.3.2024 17:37Comment on Weeknote: 11 to 15 March 2024 by Mark Pearson[…] Matt wrote this in 2016 and it is all still true and rare. […]
1.3.2024 00:25Comment on The quick and the dead, or 6 things that change when your service goes live by Old Man Yells at Cloud: Digital Gov edition – Digital by Def...